Terms & conditions

GENERAL

These Product Terms shall be governed by and construed in accordance with the laws of United Arab Emirates and only the UAE courts will decide any disputes.

If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

*Please note that all our customers will be able to return only damaged goods with a photo clearly showing evidence of damage, but the customer is liable for shipping cost of the return. African Market Dubai must be notified of such returns within 4 hours for perishable goods and 24 hours for non perishable goods, for the returned goods to be valid. The customer’s refund or replacement will be processed within 5 working days after the receipt of the goods. Customer is also entitled to cancel order within 3 hours prior notice before order is dispatched. However if a customer decides to cancel an already dispatched order, the customer is liable to pay 40% of the total order.

AVAILABILITY

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines should selected lines be unavailable unless you request us not to do so.

PRODUCT SALE ACCEPTANCE

Your order is an offer to buy from us. A contract is only formed when we notify you that we have dispatched your order. At any point up until then, we may decline to supply the goods to you.

CANCELLATION

You can cancel or change any of your current orders up until the amendment cut off point specified in your order confirmation. You can make changes by calling our Customer Services department on +971 52 250 8132